Combining customer data with intelligent technology
to increase sales, engagement and loyalty
Do you know what different customers want and when they want it? Do you know when and how to contact them to optimize conversion rate? Lets find out!
Through analyzing how customers behave online and in store combined with demographics and external events we can help you understand how to optimize sales and marketing activities to:
In some cases our analysis will find that your company is in need of a general recommendation engine and in others a custom made, or even simple ad hoc analytics models to start with.
Either way we will help you find and execute the best road forward for your business, to enable increased ROI on sales activities.
Today you have the technical possibility to analyze your customer feedback, social media, support tickets, financial statements or other free text/audio data. It's simple and efficient.
We help companies understand your unstructured data automatically and break it down to actionable insights enabling you to really understand what drives customer satisfaction!
Loosing acquired customers is costly. Through analyzing historical customer behavior patterns we can help you understand what (and why) customers leave you, enabling you to be proactive and act on potential churn before it's too late.
Do you want to find the prices that optimizes your margins?
Although pricing strategies and models have been around for a while, Machine Learning enables more precise calculations that considers a companies goals while doing so.
We help companies understand the two main questions in pricing: